June 1, 2024
Exchangify App
Exchangify App is an essential tool for travelers, ensuring safer and more mindful money management, allowing them to enjoy their journey worry-free.
The Goal
The goal of this app is to provide travelers with a seamless solution for managing currency exchanges by offering real-time exchange rate information and helping them locate ATMs with the lowest withdrawal fees in foreign countries.
By simplifying access to up-to-date currency data and reducing hidden costs, the app aims to enhance the travel experience, empowering users to make informed financial decisions and minimize expenses while abroad.
The problem
Travelers often face challenges when managing currency exchanges during their trips, including fluctuating exchange rates, hidden fees, and difficulty finding ATMs that offer reasonable withdrawal fees in foreign countries.
This lack of transparency and accessibility can lead to overspending and stress, detracting from the overall travel experience.
The need for an intuitive solution that provides real-time exchange rate information and helps travelers find ATMs with the lowest fees is critical to making currency management easier and more cost-effective.
User Research
During the user research phase for the app, we conducted interviews and surveys with a diverse group of travelers, ranging from frequent business travelers to occasional tourists. The research revealed that the most common pain points were the difficulty in finding reliable, real-time exchange rates and the frustration of encountering high ATM withdrawal fees in foreign countries. Users expressed a strong desire for a simple, intuitive solution that could provide transparency in currency management. These insights guided the development of key app features, ensuring that the design aligned with user needs and preferences.
Personas
The Product
Mockups evolution
Prototype
